End-to-End Fire Safety

Design
Installation
Servicing
MaintenancE

THIS IS US

Our mission is to provide reliable and comprehensive fire safety solutions to our clients. Our core values include professionalism, reliability, and customer satisfaction.

We serve both the Sydney Metro and Regional areas, ensuring that your home, business, or property is safeguarded against fire hazards. With over 15 years of industry experience, we are dedicated to providing top-notch fire services with a focus on reliability, professionalism, and customer satisfaction.

SYDNEY METRO & BEYOND

    • Comprehensive fire safety inspections

    • Supply and installation of fire safety equipment

    • Regular maintenance to ensure functionality

    • Fire safety training for families

    • Detailed emergency evacuation plans

    • Create a safe and secure living environment

    • Tailored fire protection systems for industrial facilities

    • Thorough fire safety inspections

    • Design and installation of advanced fire protection systems

    • Ongoing maintenance for peak equipment condition

    • Expert fire safety consultancy for regulatory compliance

    • Safeguard your operations with professional fire safety solutions

    • Tailored fire protection systems for industrial facilities

    • Thorough fire safety inspections

    • Design and installation of advanced fire protection systems

    • Ongoing maintenance for peak equipment condition

    • Expert fire safety consultancy for regulatory compliance

    • Safeguard your operations with professional fire safety solutions


TAILORED Fire Protection Plans

Request Your Free Consultation and Quote


OUR SERVICES

  • Fire Safety Inspections

    At True Fire Services, we ensure your property complies with NSW safety regulations through comprehensive fire safety inspections. Our thorough checks identify hazards and verify all safety measures meet stringent standards. Regular inspections are vital for maintaining safety and compliance, protecting your property and its occupants from fire risks.

  • Fire Equipment Supply and Installation

    We supply and professionally install a range of fire safety equipment, including fire extinguishers, alarms, and sprinklers. Our team ensures all equipment meets NSW regulations and is rigorously tested for safety. This thorough approach guarantees the safety of everyone in your property.

  • Fire System Maintenance

    True Fire Services offers regular maintenance for fire alarms, sprinklers, extinguishers, and other fire protection systems. We specialise in handling complex and specialty systems requiring advanced expertise. Our knowledgeable technicians ensure all systems meet the highest standards of safety and compliance.

  • Emergency Evacuation Plans

    We develop detailed emergency evacuation plans to ensure safe and orderly evacuations. Tailored to your property, these plans ensure everyone knows the safest routes to safety, enhancing safety during emergencies.

  • Fire Safety Consultancy

    Our experts provide tailored fire safety consultancy, offering advice on regulations and best practices. We help you implement effective measures and ensure compliance, creating a safe environment.

  • ESM Auditing and Annual Certification

    We conduct thorough ESM (Essential Safety Measures) auditing and provide annual fire safety statements. Our audits ensure all safety measures are in place and functioning correctly, helping you maintain compliance.

  • Fire System Design and Installation

    We offer custom-designed fire protection systems to meet specific needs and regulatory requirements. Our team ensures professional installation for optimal functionality and compliance with safety standards.

  • Fire Safety Training

    We provide comprehensive fire safety training to educate your staff or family on procedures and equipment usage. Our training ensures everyone knows how to respond in an emergency, enhancing overall safety.

SAFETY SOLUTIONS

  • Detection & Alarm Systems

    Automatic Fire Detection and Alarm Systems: Our advanced systems detect smoke and heat, triggering alarms to alert occupants and initiate safety protocols.

    Fire Alarm Monitoring Systems: Continuous monitoring ensures immediate response to any fire alarm activation, enhancing overall safety.

    Smoke Alarms and Heat Alarms: Essential for early detection, these alarms provide crucial warnings, allowing for timely evacuation.

    Smoke Detectors and Heat Detectors: High-sensitivity devices that detect smoke and heat, crucial for preventing fire spread.

  • Emergency Lighting & Evacuation Systems

    Emergency Lifts and Lighting Systems: Ensure safe and efficient evacuation, even during power outages.

    Emergency Planning and Response Systems: Detailed planning and response systems to manage emergencies effectively.

    Emergency Warning and Intercommunication Systems: Facilitate clear communication and coordinated evacuations during emergencies.

    Fire Hose and Hydrant Systems: Provide essential firefighting resources, ensuring immediate and effective fire suppression.

  • Suppression & Extinguishing Systems

    Automatic Fire Suppression Systems: These systems automatically activate to control and extinguish fires, minimising damage.

    Wall-Wetting Sprinkler and Drencher Systems: Designed to cover walls with water, these systems prevent fire spread and protect structural integrity.

    Portable Fire Extinguishers: Easily accessible and essential for immediate fire response, providing a first line of defense against small fires.

  • Fire Hose & Hydrant Systems

    Fire Hose Reel Systems: Accessible and easy to use, these systems provide a continuous water supply for firefighting.

    Fire Hydrant Systems: Essential for connecting to external water sources, ensuring a reliable supply for firefighting efforts.

  • Fire Safety Doors & Structural Openings

    Access Panels, Doors, and Hoppers to Fire-Resisting Shafts: Critical for compartmentalising fires and preventing spread.

    Fire Doors and Fire Seals: Provide barriers to fire, maintaining safe escape routes and protecting property.

    Fire Shutters and Fire Windows: Automatically close in the event of a fire to contain and control fire spread.

    Solid Core Doors and Smoke Doors: Enhance safety by preventing smoke and fire from spreading through openings.

  • Safety & Environmental Monitoring Systems

    Fire Control Centres and Rooms: Central hubs for managing and monitoring fire safety systems.

    Fire Dampers and Smoke Dampers: Prevent the spread of fire and smoke through ventilation systems.

    Smoke and Heat Vents: Release smoke and heat from buildings, improving visibility and reducing fire damage.

    Perimeter Vehicle Access for Emergency Vehicles: Ensure that emergency vehicles can quickly and easily access the property.

  • Structural and Mechanical Safety Systems

    Lightweight Construction Components: Designed to withstand fire without compromising structural integrity.

    Mechanical Air Handling Systems: Manage air quality and control smoke movement during a fire.

    Standby Power Systems: Ensure critical systems remain operational during power outages, supporting safe evacuation and fire response.

  • Safety Signage & Communication Systems

    Exit Signs and Safety Signage: Clearly mark escape routes and safety equipment locations, guiding occupants to safety.

    Warning and Operational Signs: Provide important information and instructions during emergencies, enhancing overall safety.

Consistent
Qualified
Comprehensive

Dedicated Fire Safety Solutions for Strata Properties:

  • For strata properties, we offer dedicated fire service technicians assigned to your site, ensuring consistency and familiarity with your property, eliminating the need to repeatedly orient new personnel.

  • Our multi-skilled and experienced fire service technicians are fully qualified to test and maintain all essential fire safety measures specific to strata buildings.

  • Field service managers facilitate smooth access arrangements, accurate information recording, and efficient management of all fire safety activities.

  • Our team of technical experts provides additional support to address any complex fire safety concerns that may arise.

  • Stay informed with our 'live' asset management portal, offering real-time access to asset registers, job status updates, and comprehensive commercial reporting tailored for strata management needs.

INSPECTION SCHEDULE

A fire safety statement is a mandatory document issued on behalf of the owner(s) of an existing building. This statement confirms that an accredited fire safety practitioner has assessed, inspected, and verified the performance of each fire safety measure applicable to the building.

To obtain these certificates, the table below outlines the necessary works that need to be conducted in your building. As a registered practioner, we are equipped to complete the following works.

Service Type Frequency Description
Automatic Fire Detection & Alarm System Monthly, Annual Inspection & Testing of detection & alarm systems
Automatic Fire Suppression Systems Monthly, Annual Inspection & Testing of suppression systems
Pump Set Monthly Inspection & Testing of the pump set
Fire Alarm Monitoring Communication Link Monthly Inspection & Testing of the communication link
Fire Extinguishers Six Monthly, Yearly Inspection & Testing of fire extinguishers
Emergency Lighting and Exit Lights Six Monthly, Yearly Inspection & Testing of emergency lighting and exit lights
Fire Doors Six Monthly, Yearly Inspection & Testing of fire doors
Fire Hose Reels Six Monthly, Yearly, Annual Inspection & Testing of fire hose reels and annual flow test
Fire Hydrant System Six Monthly, Yearly, Annual Inspection & Testing of fire hydrant systems and annual flow test
Hydrant Brigade Booster Annual Inspection & Testing of the hydrant brigade booster
Mechanical Air Handling (Interface) Annual Interface testing of mechanical air handling systems
Accessible Fire Seals (Plumbing & Electrical) Annual Inspection of fire seals protecting openings
Accessible Lightweight Construction Annual Inspection of lightweight construction components
Fire Rated Lift Doors Annual Safety assessment of fire-rated lift doors
Smoke and Heat Alarms Annual Inspection of smoke and heat alarms
Warning & Operational Signs Annual Inspection of warning and operational signs
Paths of Travel to Fire Exits Annual Inspection of paths of travel to fire exits
Paths of Travel, Stairways, Passageways & Ramps Annual Fire safety assessment of paths of travel, stairways, passageways, and ramps
Fire Safety Statement Annual Provide annual fire safety statement

THE PROCESS

  • Contact us via phone, email, or our online form to express interest in our fire safety services. Our team is ready to assist you and answer any initial questions.

  • We ask a few questions to scope basic details about your property and the services you require. This helps us understand your needs better.

  • Arrange a convenient time for an in-depth on-site consultation, depending on your preference.

  • During the consultation, our expert will discuss your fire safety needs, conduct a preliminary assessment, and answer any questions. This ensures we fully understand your requirements.

  • We visit your property to conduct a thorough inspection, evaluating existing fire safety measures, identifying potential hazards, and gathering detailed information.

  • We assess the current fire safety measures and identify areas needing improvement or additional protection. Ensure compliance with relevant regulations.

  • Based on the consultation and site visit, we prepare a comprehensive quote outlining the recommended services, costs, and timeline.

  • Present the quote for your review, answer questions, and make necessary adjustments. Once satisfied, both parties sign a contract detailing the scope of work, timeline, and terms of service.

  • Our certified professionals carry out the agreed-upon services, including installation, maintenance, or training, using high-quality materials and industry best practices.

  • Conduct regular quality checks throughout the project to ensure all work meets the highest standards and complies with regulations.

  • Based on the consultation and site visit, we prepare a comprehensive quote outlining the recommended services, costs, and timeline.

  • Provide detailed documentation of services performed, issue the final invoice, gather customer feedback, and offer ongoing maintenance and support to ensure long-term safety and compliance.

Leading the Way with Innovative Job Management through Uptick

At True Fire Services, we utilise Uptick, a cutting-edge job management system, to streamline our operations and deliver top-notch fire safety services. This innovative platform sets us apart by enhancing efficiency, accuracy, and client communication.

  • Efficiency and Precision: Manage tasks seamlessly, ensuring timely and high-standard job completion.

  • Real-Time Updates: Access a live asset management portal for job statuses, asset registers, and reports.

  • Comprehensive Asset Management: Maintain accurate records of all fire safety assets, ensuring optimal functionality and compliance.

  • Proactive Maintenance: Plan and execute maintenance tasks and inspections without delay, minimiSing non-compliance risks.

  • Enhanced Client Communication: Centralised platform for clear and timely updates, fostering trust and smooth service delivery.

By leveraging Uptick, True Fire Services remains at the forefront of innovation, providing unmatched fire safety management for our clients.

CONTACT US

CONTACT US